Monday, December 30, 2019
Animal Farm and Stalinist Russia Essay - 904 Words
Animal Farm and Stalinist Russia In his book Animal Farm George Orwell gives a very vivid and accurate account of what happened in Russia after Czar Nicholas II was forced to abdicate. Being an allegory, most of the characters and events have a parallel in Stalinist Russia. Minor characters in the story also symbolize things that are very relevant to the history of Russia. Mr. Jones is the embodiment of the old government, of the monarchy where the autocrat takes all without giving anything; he is the last of the Czars. Czar Nicholas II lost control because the publishing of Karl Marxs book Communist Manifesto led to the successful February Revolution, had ignited the spark ofâ⬠¦show more contentâ⬠¦They were unnecessary, he said, and wasted time. In the future all questions relating to the work of the farm would be settled by a special committee of the pigs and, presided over by himself. (Orwell) This is also very much like the Command Economy that Stalin had made, in which the government made all economic decisions. Stalins next decision was to build the windmill that he had been so opposed to when proposed by Snowball. Trotsky had proposed a Five-Year Plan for the industrialization of Russia, and Stalin was opposed to it. After Trotsky was gone, Stalin had no economic ideas of his own; In a word, he put into practice the dictatorship of indus try for which Trotsky had called five years earlier. (Ovseyenko) The windmills, hence, represent the Five-Year plans, or Russias Industry. As Trotsky gained more power, it was imperative for him to eliminate any who might challenge it, and also to keep a bodyguard around him to prevent any harm from coming to him; maintaining this in mind, he assigned a secret police to assassinate people who were against him and to keep him safe, Napoleon needed his personal army also, and this was the dogs actual purpose. When they had finished confessing their crimes, the dogs promptly tore their throats out.... (Orwell) Napoleon then asked if anyone else had any crimes to confess, and they were executed immediately. Pinchfield, one of theShow MoreRelatedGeorge Orwell s Animal Farm1449 Words à |à 6 Pagesconcept that the animals in George Orwellââ¬â¢s novel Animal Farm crave. The animals of Animal Farm want freedom from their ââ¬Å"dictatorâ⬠Farmer Jones and the rest of humanity. The ir problem is that Farmer Jones and humanity are still in power. With the bravery of two pigs, Napoleon and Snowball, the animals overthrow their human oppressors and free themselves from humanity. With his new freedom Napoleon craves power and expels Snowball. He becomes the dictator of Animal Farm and makes the farm a place whereRead MoreAnimal Farm, By George Orwell876 Words à |à 4 Pagesrebellious animals think no man means freedom and happiness, but they need to think again. The animals of Manor Farm rebel against the farm owner, Mr. Jones, and name it Animal Farm. The animals create Animalism, with seven commandments. As everything seems going well, two of the animals get into a rivalry, and things start changing. Food starts disappearing and commandments are changed, and the power begins to shift. Father of dystopian genre, George Orwell writes an interesting allegory, Animal FarmRead MoreAnimal Farm Research Paper655 Words à |à 3 PagesAnimal Farm Research Paper The book Animal Farm is just one of many novels that George Orwell wrote, and it is likely to be the most controversial. It is about animals that try to defeat an unruly tyrant by the name of Mr. Jones. The overworked, mistreated animalsââ¬â¢ goal is to bring down Jones and take over the farm for themselves. The book is actually a story based loosely on the events that happened during the Russian Revolution. Topics such as communism, propaganda, and Marxism are usedRead MoreAnimal Farm, By George Orwell1347 Words à |à 6 PagesGeorge Orwellââ¬â¢s Animal Farm, the windmill that the animals build symbolizes totalitarian triumph, highlights the novelââ¬â¢s Soviet parallels, and emphasizes various themes and character traits. The windmill reveals the despotic and megalomanic tendencies of the pigs, particularly Napoleon, and the hardworking and naà ¯ve nature of Boxer, the horse. It also brings the themes, such as the abuse of language to bolster power, and the danger of a naà ¯ve working class, to light. Animal Farmââ¬â¢s symbolic windmillRead MoreAnalysis Of George Orwells Animal Farm1711 Words à |à 7 Pages1A. Mr. Jones is a significant character because his actions and bad deeds provoked the animal rebellion, similarly to how Tsar Nicholas II ignorance led his abdication, ending the Romanov rule and replacing it with the new Bolshevik government (Krieger 185). Moreover, in the story, the animals replaced what used to be ââ¬Å"Manor Farmâ⬠to ââ¬Å"Animal Farmâ⬠, and Orwell does this to resemble the transformation of Russiaââ¬â¢s government. There are other events in the story that parallel the true events that resembleRead More Animal Farm, by George Orwell Essay978 Words à |à 4 Pagespiece of satire, Animal Farm. The main targets at the brunt of this political satire are the society that was created in Russia after the Bolshevik Revolution of 1917, and the leaders involved in it. George Orwell successfully condemns these targets through satirical techniqu es such as irony, fable, and allegory. The immediate object of attack in Orwells political satire is the society that was created in Russia after the Bolshevik Revolution of 1917. The events narrated in Animal Farm obviously andRead MoreThe Key Themes In Animal Farm By George Orwell952 Words à |à 4 PagesAnimal Farm, an allegorical novel by George Orwell, depicts a very clear picture of the events leading up to the 1917 Russian Revolution and the Stalinist era of the Soviet Union. The techniques Orwell has used when writing this piece allows his robust view points and prominent reoccurring themes to become clear. A couple of themes that stood out the most to me was the use of education and intelligence, as well as corruption of power and leadership to fuel oppression. Orwell uses the imagery of aRead MoreDeclaration of Independence from My Parents1033 Words à |à 5 PagesColagross 24 May 2013 Formal Speech of ââ¬Å"Animal Farmâ⬠By: George Orwell Old Major, a prize-winning boar, gathers the animals of the Manor Farm for a meeting in the big barn. He tells them of a dream he has had in which all animals live together with no human beings to oppress or control them. He tells the animals that they must work toward such a paradise and teaches them a song called ââ¬Å"Beasts of England,â⬠in which his dream vision is lyrically described. The animals greet Majorââ¬â¢s vision with great enthusiasmRead MoreAnimal Rebellion In George Orwells Animal Farm And Allegory1832 Words à |à 8 PagesTHINK ABOUT ACTIVITY #1: ANIMAL FARM AND ALLEGORY. ** How is this story allegorical? If an allegory is ââ¬Å"a figurative representation conveying a meaning other than and in addition to the literal,â⬠then what is the additional or alternative meaning contained in Orwellââ¬â¢s story of animal rebellion? ANSWER: The story is allegorical, because the characters and the event in the animal farm, represents the actual characters and the event that took place during the Russia Revolution. -Additional meaningRead MoreAnimal Farm By George Orwell Essay1430 Words à |à 6 PagesAnimal Farm is of course, a satirical allegory, very specifically of the Russian Revolution and of Stalin (Napoleon in the book), but more generally of revolution, the idealism of utopias, and the way in which people take control of societies founded on principles of equality. It is a satirical allegory of Soviet totalitarianism. Orwell based major events in the book on ones from the Soviet Union during the Stalin era. Orwell, a democratic socialist, and a member of the Independent Labour Party
Sunday, December 22, 2019
Dr Jekyll And Mr Hyde Analysis - 914 Words
The novel Dr. Jekyll Mr. Hyde by Robert Louis Stevenson contains frequent situations where conflicts among the characters arise. This literary classic also has a prominent and iconic villain depicted in one of the title characters, Mr. Hyde. The general plot of the novel is as follows; Utterson, a respected lawyer, and Enfield, Uttersonââ¬â¢s cousin, are on their weekly walk when Enfield tells Utterson about his first encounter with Hyde. During his retelling, Enfield explains how he witnesses Hyde trample a young girl in the street and then pay for her familyââ¬â¢s silence in the matter. Utterson nor Enfield are one to indulge in gossip, so they put an abrupt end to the conversation. Soon thereafter, Utterson visits his and Jekyllââ¬â¢s mutualâ⬠¦show more contentâ⬠¦In the letter that he addresses to Utterson, Jekyll tries to inform Utterson of his distressing situation and how dire it is becoming. A secondary and more miniscule conflict is between Jekyll and Lanyon . The two doctors have differing opinions on the work that Jekyll chooses to pursue. This difference causes a ripple in their friendship which Lanyon elaborates on by saying ââ¬Å"ââ¬Ë... it is more than ten years since Henry Jekyll became too fanciful for me. He began to go wrong, wrong minded; and though of course I continue to take an interest in him for old sakeââ¬â¢s sake as they say, I see and I have seen devilish little of the man. Such unscientific balderdash would have estranged Damon and Pythiasââ¬â¢Ã¢â¬ (Stevenson, 45). In this passage, Lanyon explains to Utterson the means of why himself and Lanyon are estranged from one another. There have been a few times in my life when a friend and I had grown distant from differing interests and opinion. Specifically, I had a friend, who I still am in contact with, who changed schools and became involved with a crowd whom I thought were unsavoury because of the choices that they made and the influence that they had on m y friend. She changed, what seemed like, overnight. Looking back on it now, I realize that I should not of distancedShow MoreRelatedAn Analysis Of Dr. Jekyll And Mr. Hyde1729 Words à |à 7 PagesTaking a Closer Look into the Story and Author of Dr. Jekyll and Mr. Hyde Nothing Mr. Stevenson has written as yet has so strongly impressed us with the versatility of his very original genius. An anonymous review in ââ¬Å"The Timesâ⬠noted Robert Louis Stevenson for his intelligence in The Strange Case of Dr. Jekyll and Mr. Hyde. The review continued with saying that the story, be read as a finished study in the art of fantastic literature. Whoever was the anonymous person to state these things aboutRead MoreAnalysis of Dr. Jekyll and Mr. Hyde Essay557 Words à |à 3 PagesAnalysis of Dr. Jekyll and Mr. Hyde Everyone has heard of Jekyll and Hyde. The two infamous characters that portray the main roles in The Strange Case of Dr.Jekyll and Mr.Hyde. Yet, even with this phenomenal status of the book, surprisingly, not many people know what is really represented inside its pages. Firstly, to understand what made The Strange Case of Dr.Jekyll and Mr.Hyde a classical story known by young and old alike, we must look at where it began. AsRead More Analysis of The Strange Case of Dr. Jekyll and Mr. Hyde by Robert Louis Stevenson2888 Words à |à 12 PagesAnalysis of The Strange Case of Dr. Jekyll and Mr. Hyde by Robert Louis Stevenson In an attempt to consider the duality tale, one narrative inevitably finds its way to the top of the heap as the supreme archetype: Robert Louis Stevensonââ¬â¢s The Strange Case of Dr. Jekyll and Mr. Hyde. Immense disagreement permeates the pages of literary criticism relevant to the meaning of the story. Yet, for all of the wrangling focused on the psychology, morality, spirituality, and sociality of the story, itRead MoreAnalysis Of The Strange Case Of Dr. Jekyll And Mr. Hyde, By Robert Louis Stevenson1323 Words à |à 6 PagesStrange Case of Dr. Jekyll and Mr. Hyde, by Robert Louis Stevenson, which gives a direct image of what Victorian era was like with his writing style as well as the story itself. Specifically, Stevenson portrays exactly how Victorian social life commenced as well as displays the main points of social standards of the time. Robert Louis Stevenson uses individual characters in the novella to accurately depict how people protected their social standing an d reputation during the Victorian era. Mr. UttersonRead MoreLiterary Analysis of The Strange Case of Dr. Jekyll and Mr. Hydeâ⬠by Robert Louis Stevenson1530 Words à |à 7 Pagesin the 1800ââ¬â¢s during the Victorian era in this novel. As the story unfolds in the classic literature novel, ââ¬Å"The Strange Case of Dr. Jekyll and Mr. Hydeâ⬠written by Robert Louis Stevenson, the magnificent city of London becomes a darker and mysterious location. The powerful city of London embodied the freedom and solitude required for the antagonist of the story, Mr. Hyde to hide his wicked behavior from the society as a whole. According to the history of the Victorian age, ââ¬Å"Traditional ways of lifeRead MoreDr Jekyll And Mr Hyde Analysis1467 Words à |à 6 Pages ââ¬Å"Dr. Jekyll and Mr. Hydeâ⬠by Robert Louis Stevenson and ââ¬Å"Goblin Marketâ⬠by Christina Rossetti are two interesting stories that would show how authors are able to outline good and evil in stories. The first story I consider a mystery as Stevenson leaves his reader in suspense of who really is Mr. Hyde, and what relationship does he have with Dr. Jekyll. And to help the reader solve this mystery was an interesting character by the name Mr. Utterson, who is a Lawyer by profession. Thus, in his questRead MoreDr Jekyll And Mr Hyde Analysis781 Words à |à 4 Pagesthe path. The novella Strange Case of Dr. Jekyll and Mr. Hyde by Robert Louis Stevenson focuses on the duality of manââ¬â¢s inner nature, demonstrating the development of a doctorââ¬â¢s evil as it slowly consumes him. Throughout the work, Stevenson merges his philosophy of human nature with the good-natured Dr. Jekyll and the mysterious evil, Mr. Hyde. As the plot thickens, Stevenson uses illustrious diction to clarify the positives of Jekyll, the negative aura of Hyde, and he displays his belief that manRead MoreDr Jekyll And Mr Hyde Analysis1709 Words à |à 7 Pagesnovella, the Strange Case of Dr. Jekyll and Mr. Hyde, Stevenson is able to explore his interests concerning the dark, hidden desires that all human beings are guilty of possessing. In his story, a well-respected professional by the name of Dr. Jekyll experiments with the idea of contrasting personalities and successfully undergoes a physical separation of such identitiesââ¬âone which would soon wreak havoc upon his very existence. As a result of his success, Edward Hyde is born. Hyde, characterized as a minisculeRead MoreDr Jekyll And Mr Hyde Analysis1320 Words à |à 6 PagesIn The Strange Case of Dr. Jekyll and Mr. Hyde, it is clear that the biggest theme of the story is the concept of good against evil. In the case of Dr. Jekyll and Mr. Hyde, the conflict exists within the same person. It is generally believed that this internal struggle exists in everyone, and that ââ¬Å"man is not truly one, but truly two.â⬠It suggests that everyone has a dual personality , and a good and evil side exists in everyone. The struggle supposedly is usually a close fo ught battle that is closeRead MoreDr Jekyll And Mr Hyde Gender Analysis976 Words à |à 4 PagesVictorian era, men continued to act as the superior gender to their female counterparts. Because men were usually more educated and wrote more works of literature, women were often absent from the bookshelves of the past. In The Stranger Case of Dr. Jekyll and Mr. Hyde by Robert Louis Stevenson, the evident lack of women in the storyline elucidates the social roles they had at that timeââ¬â to be maids, prostitutes, or innocent witnesses. Simultaneously, the lack of attention paid to women paradoxically bring
Friday, December 13, 2019
quiz 8 Free Essays
Quiz 8 Free Essays Cognitive dissonance theory is most helpful for understanding the impact of: (Points : 1) à à à à à à a. frustration on aggression. b. We will write a custom essay sample on Quiz 8 or any similar topic only for you Order Now groupthink on social conflict. c. deindividuation on the bystander effect. d. team membership on social loafing. e. role-playing on attitude change. | 2. Bonnie pedals an exercise bike at her health club much faster when other patrons happen to be working out on nearby equipment. This best illustrates: (Points : 1) à à à à à à a. the bystander effect. b. the mere exposure effect. c. the foot-in-the-door phenomenon. d. social facilitation. e. group polarization. 3. Although Natalie receives somewhat greater rewards from her marriage than does her husband, both are satisfied with the relationship because they each benefit in proportion to what they put into it. This best illustrates the significance of: (Points : 1) à à à à à à a. equity. b. deindividuation. c. the bystander effect. d. social facilitation. e. the mere exposure effect. | 4. The hostilities between two racial subgroups of a riverfront community were dramatically reduced when the threat of their r iver flooding its banks required that they work together to save their town. This best illustrates the impact of: (Points : 1) à à à à à à a. the mere exposure effect. b. groupthink. c. superordinate goals. d. deindividuation. e. the bystander effect. | 5. Research participants who worked alongside someone who rubbed his or her face or shook his or her foot were observed to do the same thing themselves. This best illustrated: (Points : 1) à à à à à à a. the mere exposure effect. b. the chameleon effect. c. social loafing. d. deindividuation. e. the bystander effect. | 6. When buying groceries, many shoppers prefer certain products simply because they have a familiar brand name. This preference best illustrates the importance of: (Points : 1) à à à à à à a. social traps. b. the mere exposure effect. c. mirror-image perceptions. d. the reciprocity norm. e. deindividuation. | 7. Following Germanyââ¬â¢s defeat in World War I and the economic chaos that followed, many Germans experienced increasing levels of prejudice toward Jews. This surge of hostility can best be explained in terms of the (Points : 1) à à à à à à a. mere exposure effect. b. reciprocity norm. c. just-world phenomenon. d. scapegoat theory. e. bystander effect. | 8. Professor Stewart wrote a very positive letter of recommendation for a student despite his having doubts about her competence. Which theory best explains why he subsequently began to develop more favorable attitudes about the studentââ¬â¢s abilities? (Points : 1) à à à à à à a. cognitive dissonance theory b. social exchange theory c. two-factor theory d. scapegoat theory e. equity theory| 9. Mr. Hughes heard what sounded like cries for help from a swimmer located 30 yards from the ocean shoreline. He continued walking along the beach, however, because he figured that one of the many swimmers in the vicinity would provide help if it was needed. His reaction best illustrates the dynamics involved in: (Points : 1) à à à à à à a. the fundamental attribution error. b. group polarization. c. the bystander effect. d. the foot-in-the-door phenomenon. e. the mere exposure effect. | 10. In a study of social loafing, blindfolded students were asked to pull on a rope as hard as they could. The students tugged hardest when they thought: (Points : 1) à à à à à à a. three others were pulling with them. b. three others were pulling against them. c. no others were pulling with them. d. no one was monitoring how hard they pulled. | 11. Bart complied with his friendsââ¬â¢ request to join them in smashing decorative pumpkins early one Halloween evening. Later that night he was surprised by his own failure to resist their pressures to throw eggs at passing police cars. Bartââ¬â¢s experience best illustrates the: (Points : 1) à à à à à à a. bystander effect. b. foot-in-the-door phenomenon. c. fundamental attribution error. d. frustration-aggression principle. e. just-world phenomenon. | 12. Although Frieda is typically very reserved, as part of a huge rock concert crowd she lost her inhibitions and behaved in a very sexually provocative way. Friedaââ¬â¢s unusual behavior is best understood in terms of: (Points : 1) à à à à à à a. the bystander effect. b. social facilitation. c. deindividuation. d. the mere exposure effect. e. the fundamental attribution error. | 13. Marilyn judges her professorââ¬â¢s strict class attendance policy to be an indication of his overcontrolling personality rather than a necessity dictated by the limited number of class sessions in a course that meets only once a week. Her judgment best illustrates: (Points : 1) à à à à à à a. the mere exposure effect. b. group polarization. c. deindividuation. d. he foot-in-the-door phenomenon. e. the fundamental attribution error. | 14. Compared to their female classmates, college-age men are ________ likely to engage in unsafe sexual practices and ________ likely to die in auto crashes. (Points : 1) à à à à à à a. more; more b. more; less c. equally; more d. more; equally e. equally; equally| 15. At a social gathering, Latin Americans may behave in a manner that North Americans consider intrusive and overly expressive. This best illustrates the importance of being sensitive to differing: (Points : 1) à à à à à à a. norms. b. gene complexes. c. gender identities. . heritability estimates. | 16. In emphasizing that the behavioral effects of heredity depend on the specific environment in which one is raised, psychologists are highlighting the importance of: (Points : 1) à à à à à à a. the double helix. b. gene complexes. c. natural selection. d. nature-nurture interactions. | 17. Compared to women, men are ________ likely to feel comfortable about having casual sex with differen t partners and ________ likely to feel jealous rage over a mateââ¬â¢s having sex with someone else. (Points : 1) à à à à à à a. less; more b. more; less c. less; less d. more; more| 18. Concepts of maleness and femaleness that influence our perceptions are called gender: (Points : 1) à à à à à à a. types. b. schemas. c. roles. d. complexes. | 19. Identifying some of the specific genes that contribute to alcoholism would be of most direct interest to: (Points : 1) à à à à à à a. evolutionary psychologists. b. molecular geneticists. c. gender schema theorists. d. Freudian psychologists. | 20. Adoptive parents are least likely to influence the ________ of their adopted children. (Points : 1) à à à à à à a. personality traits b. religious beliefs c. political attitudes d. moral values| How to cite Quiz 8, Papers Quiz 8 Free Essays
Thursday, December 5, 2019
Hospitality and Tourism for Staff Recruitment -myassignmenthelp
Question: Discuss about theHospitality and Tourism for Staff Recruitment. Answer: The Operational Context The labor shortage is the most practical issue in the hospitality and tourism industry. Mostly the labor force expansion is not limited by the capital only but also by the human resources. There are a problem and a significant challenge of attracting and also retaining the qualified workers in the whole world (Chon, 2015, p. 361). This is due to the failure address the workers to satisfaction, demography, the low wage levels, reputation for too long hours and little pays as the contribution factors cite them. There is the high and increased level of competition in the hospitality and tourism management because there are too many available hospitality rooms as compared to some tourists who want to rent them hence race. This results in the cutting of prices to attract more tourists; this also reduces the profits earned (Xiang et al., 2017, p. 60). This tight competition within the hospitality and tourism operators in the shrinking market has brought down the rent of hospitality rooms across the whole world hence a lot of losses. This has led to increased innovation and creativity in the hospitality and tourism operations while making decisions. The Human Resource Context Staff recruitment and selection is an essential thing in hospitality and tourism management. This enables the industry to have high profits due to proper control of the industry. Even though this staff recruitment is necessary, it requires considerable funds to allow it to go through. Due to the challenge if funds most industries do no select the appropriate staff and hence little or no visitors. (Sparks, Bradley, and Callan, 2011, p. 490) Also, the staff should undergo interview where most faculties do not pass the process. Therefore, there is no proper selection of qualified individuals while escaping the expenses associated with that. This makes the industry to lag behind. Training and development of the industry is another issue in human resource context. The selected individuals should undergo exercise before and after starting the work. This will ensure that those individuals are sure of what they are doing for the benefit of the group. Also when the staff undergoes the training, they may lead to the development of the industry hence grate benefits and high profits to the industry (Millar, Mao, and Morea, 2010, p. 8). Preparation of the individuals joining the company may be costly to that society consequently they will consider leaving it out which may lead to massive losses of the company due to lack of required knowledge to enhance the functions of the company. The Financial Context Escalating renovation and construction cost have increased in hospitality and tourism management. The existing buildings are increasingly demanding upgrades and improvements to fit for current physical condition and also to adhere to current standards to remain competitive. Even construction of the new building with improved market conditions (Croce and Perris, 2017, p. 10). Very high costs of construction are the mitigating factors to the further development of the industry. This is very expensive due to rising costs of interest, high costs of energy and also the rapid escalation in the price of the materials used in the building. This makes the industry to face a lot of difficulties in improving the structure into current standards due to increased costs. There are many evolving customer expectations in tourism and hospitality management which require high capital accumulation. This is to be able to satisfy the customer needs and enable them to come back another time (Kumar and Yang, 2017, p. 110). Currently, the customers are profoundly influenced by the technology like use of internet which is a very crucial thing to get many customers. Many customers are resisting the chain mentality' hence an excellent opportunity for creating customized and unique experiences as well as minding the "bottom line." As a result, the appropriate market approaches will be needed to adopt and also update to reach the customers efficiently. The Product and Market Context There is increased guest sophistication. The consumers are sophisticated that is there is developed to a high degree of complexity and a great deal of experience and knowledge of the culture. The types of products and services which they desire from the market may not entirely be satisfied (Cho et al., 2017, p. 420). The social amenities they want may include recreational facilities, guest-room innovations, advanced business centers and increased costs. This may make the guests of other areas if they are not appropriately served hence leading to falling of business. Also, the technological issues affect the product and market context in the hospitality and tourism management. There are significant challenges of keeping the pace of technology very fast. This may be difficult because it may be too expensive. When the guests find that in specific markets the technology is outdated and does not fit their standards, they may decide not to come back, and they also invite others not to go to that make leading to loss of customers (Schegg and Stengel, 2017, p. 33). Each market should advance its technology. Bibliography Cho, M., Bonn, M.A. and Braymer, R.A., 2017. A constraint-based approach to wine tourism market segmentation.Journal of Hospitality Tourism Research,41(4), pp.415-444. Chon, K.S., 2015. Self-image/destination image congruity.Annals of Tourism Research,19(2), pp.360-363. Croce, E. And Perris, G., 2017.Food and wine tourism. Cobi. Kumar, J. And Yang, C.L., 2017. Service quality and loyalty of international students studying in the field of hospitality and tourism.MOJEM: Malaysian Online Journal of Educational Management,2(3), pp.97-118. Millar, M., Mao, Z. And Morea, P., 2010. Hospitality tourism educators vs. The industry: A competency assessment.Journal of Hospitality Tourism Education,22(2), pp.38-50. Schegg, R. And Stengel, B., 2017. Information and Communication Technologies in Tourism 2017 Sparks, B.A., Bradley, G.L. and Callan, V.J., 2011. The impact of staff empowerment and communication style on customer evaluations: The special case of service failure.Psychology Marketing,14(5), pp.475-493. Xiang, Z., Du, Q., Ma, Y. And Fan, W., 2017. A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism.Tourism Management,58, pp.51-65.
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